For many organizations, especially smaller businesses, a break-fix approach to IT may seem like the easiest, most budget-friendly choice. With pay-as-you-go tech support, you call for help only when something breaks and pay for the fix once it’s done; it’s a straightforward transaction, no contracts or ongoing monitoring. It seems logical: why budget for IT help you may never need? Break-Fix: Reactive and Risky The downside to a reactive approach is that when something (inevitably) goes wrong, the downtime and unexpected repairs are often costlier and more stressful than investing in proactive IT services up front. And you’ve only got a band-aid fix, not a big picture solution. When no one is monitoring … Read more
