Municipal Teams Are Running Lean. Your Technology Shouldn’t Be.
Most towns don’t have a full-time IT department, and even those that do can’t keep up, leading to increased risk of security incidents and lack of support for departments. We help fill the gaps with reliable support, automated systems, and tools that do the work for you. Download our Lean IT Teams Resource Guide to identify challenges and opportunities.
Free Municipal Checklist: How Lean Municipal Teams Can Keep IT Running Smoothly
Doing More with Less Isn’t Sustainable
Vacancies. Budget freezes. One-person departments. When your team is already stretched thin, even small IT issues can slow down service or shut things down entirely.
All over the country, municipal leaders tell us they’re running lean and paying for it in outages, delays, and overworked staff. Whether you’ve got a solo IT person juggling everything or no in-house support at all, Nessit helps towns stay online, protected, and productive.
We step in where you need us most so your internal team can focus on what matters.
Common Municipal IT Challenges
No full-time IT staff
One-person teams stretched too thin
Support tickets falling through the cracks
Outdated systems that require constant manual upkeep
Staff using workarounds or unsupported tools to “get by”
Let’s chat about your municipal IT challenges.
Real-World Municipal IT Incidents
Small Internal Team Has to Rebuild Entire IT Infrastructure
The Nashua School District was hacked and attackers held critical data. Rather than pay the ransom, the internal team rebuilt the entire system from backups. School districts have seen a 400% increase in ransomware attacks since 2016.
Reactive (vs. Proactive) Security Audits
It took weeks for the city of Galt, CA to recover from a cyberattack, and without a robust IT team and strategy, they reactively hired cybersecurity experts to provide technical audits after their phones and computers went down.
Delayed Software Patches Allow for Breaches
Municipalities and businesses around the country dealt with a Microsoft hack in 2021, where hackers exploited a vulnerability in the Exchange Server. Those who hadn’t applied critical patches in a timely manner were without their email systems as Microsoft released emergency security updates to plug the holes.
What a Nessit Partnership Looks Like:
Managed IT support that scales with your staffing realities
Workflow automation to reduce manual burdens
Fast help desk response when issues arise
Ongoing patching, monitoring, and maintenance
Tools and training to support non-technical users
Long-term planning to reduce fire drills and future-proof your systems
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